Payment & insurance
br>Full payment is due at the time of service. I accept cash, check, or credit cards (visa or mastercard). If you have insurance please read the following.
I accept & will directly bill insurance from the following companies:
Cigna
United Health
Great West
If you have acupuncture benefits from a company that I do not directly bill, I will be happy to provide a Superbill. Please let me know me at the time of service if you will need one. A Superbill is an invoice using standardized codes for treatments received, which you can submit directly to your insurance company (or Flexible Spending Account) for reimbursements. Please call your insurance carrier to find out about your coverage for Acupuncture and related services and to confirm reimbursement procedures.
What are some important things to find out about my plan's coverage of Acupuncture?
First, it is important to read your plan to find out whether it discusses coverage of the therapy you are interested in. If anything about the coverage is not clear call your insurance company and get the information you need. Examples of things you may want to ask are:
- Is acupuncture covered for my health condition?
- Does this care need to be:
- Preauthorized or preapproved?
- Ordered by a prescription?
- Ordered through a referral from my primary care provider?
- Can I see a acupuncturist out of network or am I able to see anyone I would like?
- Are there any limits and requirements--for example, on the number of visits or the amount you will pay?
- What do I have to pay out-of-pocket?
My insurance company denied my claim for acupuncture. Is there anything I can do?
Yes, there are some things you can do:
- Know your plan, including what it does, and does not, cover.
- Check whether the practitioner's office or your insurance company has made a coding error. To do this, compare the codes on the practitioner's bill with the codes on the document you received from the insurance company.
- If you think your insurer may have made a mistake processing your claim, you can request a review.
- The insurance company should also have a process for appealing coverage decisions.
- Ask your acupuncturist if there is anything she can do, such as writing a letter on your behalf.
If the problem is still not resolved, contact your state insurance department.